Effective date: August 8, 2026
All prices and checkout transactions at canadapooch are presented in United States dollars (USD).
Store relationship outline — Transaction scope
This policy maps store duties and customer options across the complete shopping relationship. It covers USD pricing, live-checkout card options, issuer authorization, fraud review, taxes, holds, and original-method refunds. This page applies specifically to canadapooch and its selection of dog coats, hoodies, walking accessories, cold-weather gear, towels, and other canine apparel.
Card networks shown at checkout
Supported card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options actually displayed at checkout and approval by the issuer. We do not promise an installment plan, cryptocurrency, digital wallet, or other method unless the live checkout offers it.
Authorization and fraud review
The issuer or payment provider may approve, decline, or hold a transaction. We may use reasonable fraud screening, address verification, and confirmation requests. Authorization confirms neither acceptance nor shipment of an order.
Order totals, taxes, and refunds
The full order total is shown before submission. Taxes are collected when required by applicable law. An approved refund is sent to the original payment method under the Refund Policy and usually posts 5–10 business days after issuance, depending on the financial institution.
Declines and temporary holds
If checkout is declined, verify the card number, expiration, security code, billing address, funds, and issuer restrictions. A bank may show a temporary authorization for an incomplete order; the issuer controls when that hold is released.
Payment-data handling
Shopify and the applicable payment providers handle payment information. We use reasonable safeguards and do not ask customers to email complete card details, but no electronic payment or storage system can be guaranteed completely secure.
Merchant and support details
canadapooch
Email: Support@canadapotad.shop
Phone: 316-376-3282
Physical address: 2461 N Salina Ave, Wichita, Kansas, 67204, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).