Effective date: August 8, 2026
Contact canadapooch for product information, order status, tracking, cancellation, returns, exchanges, refunds, privacy requests, or website assistance.
Store relationship outline — Support route
This policy maps store duties and customer options across the complete shopping relationship. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to canadapooch and its selection of dog coats, hoodies, walking accessories, cold-weather gear, towels, and other canine apparel.
Direct support channels
Brand / merchant: canadapooch
Email: Support@canadapotad.shop
Phone: 316-376-3282
Physical address: 2461 N Salina Ave, Wichita, Kansas, 67204, United States
Service hours
Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.
Information that helps us respond
For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.
Privacy and accessibility requests
Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@canadapotad.shop. You may also contact us about accessibility or another issue using the same verified details.
Merchant and support details
canadapooch
Email: Support@canadapotad.shop
Phone: 316-376-3282
Physical address: 2461 N Salina Ave, Wichita, Kansas, 67204, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).