Effective date: August 8, 2026
canadapooch is an online retailer focused on dog coats, hoodies, walking accessories, cold-weather gear, towels, and other canine apparel for dog walks, outdoor comfort, seasonal protection, drying, and everyday pet care.
Store relationship outline — Store focus
This policy maps store duties and customer options across the complete shopping relationship. It describes the store's current merchandising scope and the service standards that support a customer from review through delivery. This page applies specifically to canadapooch and its selection of dog coats, hoodies, walking accessories, cold-weather gear, towels, and other canine apparel.
What we offer
Item pages are the source for product-specific size, quantity, ingredients or materials, compatibility, care, intended use, warnings, and manufacturer information. Customers should review those details before ordering, especially where personal, dietary, allergy, age, or pet-specific considerations apply.
How we support an order
Our store pairs product information with USD checkout, free tracked shipping within the United States, a 30-day eligible-return window, exchange support, and direct customer service. The policy pages linked in the footer state the controlling details.
Practical shopping standards
We aim to keep listings understandable and the after-purchase process accessible. Products are not presented as a substitute for professional medical, nutritional, veterinary, or safety advice. Follow the label and manufacturer directions and seek qualified guidance where appropriate.
Questions are welcome
Contact us before ordering if a listed specification is unclear, or after checkout if you need help with payment, tracking, cancellation, return, exchange, refund, or a delivered-order problem.
Merchant and support details
canadapooch
Email: Support@canadapotad.shop
Phone: 316-376-3282
Physical address: 2461 N Salina Ave, Wichita, Kansas, 67204, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).